Our Service

As a key enabler in accelerating national digital transformation and a part of Indonesia’s technology industry ecosystem, PC24Telin is firmly committed to delivering the best services and solutions in the fields of Telecommunications, Networking, and Information Technology. For over a decade, we have consistently supported system connectivity and integration across various sectors through reliable and measurable services. Backed by competent professionals and continuously evolving digital infrastructure, PC24Telin is dedicated to consistently delivering real added value to customers, strategic partners, and the wider community.

Our team is ready to assist you quickly and accurately. Don’t hesitate to reach out to us anytime. Click here to connect directly!

Our Metro-E service provides point-to-point or point-to-multipoint connectivity within a metropolitan area. With a reliable fiber optic infrastructure, Metro-E is ideal for connecting headquarters, branch offices, data centers, and other operational facilities within the same city.

Key advantages of Metro-E:
• High speed and low latency
• Ideal for inter-branch or inter-building connectivity
• Flexible for various network topologies (hub & spoke, full mesh)
• 24/7 network monitoring and technical support

Our Leased Line (IPLC) service provides a dedicated and exclusive international communication channel. This connection enables direct cross-border data exchange with high levels of security and stability, making it ideal for multinational companies or institutions with global connectivity needs.

Key advantages of IPLC:
• Private international connection channel
• Dedicated and consistent bandwidth
• Low and stable latency for critical business operations
• Suitable for international headquarters, data centers, and cloud services

Our Dark Core service provides customers with access to lease unlit (inactive) fiber optic infrastructure. Clients have full control over transmission equipment, capacity, and network protocols, making it the ideal solution for organizations with extremely high bandwidth demands and maximum privacy requirements.

Key advantages of Dark Core:
• Full ownership and control over the network
• Virtually unlimited bandwidth based on client equipment
• High-level privacy, ideal for strategic applications
• Perfect for backbone operators, cloud providers, and large data centers

Our Radio Link service utilizes point-to-point microwave technology operating on officially licensed frequency spectrums issued by the government. By using exclusive frequencies, this service ensures stable, interference-free connectivity—ideal for long-distance communication in areas where fiber optic installation is not feasible.

Key advantages of Radio Link:
• Exclusive, interference-free frequency spectrum
• High stability and low latency
• Ideal for long-distance and critical location connectivity
• Includes technical support and frequency licensing assistance

Our Wireless service operates on unlicensed frequency spectrums such as 2.4 GHz or 5.8 GHz to deliver fast and flexible connectivity. This solution is ideal for locations requiring temporary connections, limited coverage areas, or high-mobility environments—without the need for frequency licensing procedures.

Key advantages of Wireless Unlicensed:
• Fast and efficient deployment
• No frequency license required
• Flexible for various locations and use cases
• Can be integrated with existing network systems

Our VSAT IP TDMA (Time Division Multiple Access) service offers efficient and flexible satellite-based connectivity. This technology allows multiple locations to communicate via satellite in pre-assigned time slots, making it suitable for networks that require high scalability and more affordable operational costs.

Key advantages of VSAT IP TDMA:
• Bandwidth efficiency through dynamic allocation
• Lower operational costs compared to fixed models
• Suitable for multiple sites with variable traffic
• Ideal for banking, retail, and logistics sectors

Our VSAT MSPC (Multiple Site per Carrier) or SCPC (Single Channel per Carrier) service provides dedicated, fixed satellite connectivity with high quality and low latency. This service is ideal for critical and stable communication needs, especially in remote areas far from terrestrial networks.

Key advantages of VSAT MSPC / SCPC:
• Dedicated and exclusive bandwidth
• High performance and maximum stability
• Perfect for backbones, data centers, and primary operational sites
• Minimal delay and interference

Our Virtual Network Operator service enables clients to manage and operate their own virtual network using infrastructure owned by PC24Telin. This solution allows large institutions or enterprises to maintain full control over their satellite network without the need to invest in their own teleport or hub facilities.

Key advantages of Virtual Network Operator:
• Flexible network management tailored to client needs
• No physical infrastructure investment required
• Suitable for both commercial and internal use
• High scalability and cost efficiency

Our M2M VPN Broadband service is designed for secure and private device-to-device connectivity using broadband networks based on Virtual Private Network (VPN) technology. This solution is ideal for communication between devices such as ATMs, POS terminals, industrial sensors, and other IoT equipment that require encrypted and stable data connections.

Key advantages of M2M VPN Broadband:
• Private and secure connectivity through VPN
• High stability for always-on devices
• Compatible with a wide range of M2M / IoT devices
• Ideal for banking, logistics, utilities, and manufacturing sectors

Our Internet Broadband service delivers fast, stable, and customizable internet access tailored to customer needs. This service supports daily online activities, whether for individuals, offices, SMEs, or other commercial sectors that require reliable internet connectivity.

Key advantages of Internet Broadband:
• High-speed and stable internet access
• Professional technical support
• Flexible service packages based on business needs
• Suitable for offices, retail, educational institutions, and public services

Our IP Transit service provides direct access to the global internet network through high-quality connections and international peering routes. IP Transit is ideal for ISPs, content providers, and enterprises requiring high bandwidth and exceptional connection stability.

Key advantages of IP Transit:
• Direct connectivity to the global internet backbone
• High bandwidth and low latency
• Suitable for ISPs, data centers, and cloud services
• Supports BGP multihoming and routing management

Our Internet Exchange service enables direct peer-to-peer data traffic exchange between networks without the need to route through upstream providers. This enhances the efficiency and speed of local data exchange among content providers and digital service platforms within Indonesia.

Key advantages of Internet Exchange:
• Reduces latency and improves access to local content
• More efficient bandwidth costs
• Enhances connection quality for end users
• Suitable for ISPs, OTT platforms, and large institutions

Our CDN service is designed to deliver content quickly and efficiently to end users through strategically distributed local nodes. With CDN, the load on the main server is reduced, providing users with faster and more stable access experiences.

Key advantages of CDN:
• Faster and more stable content delivery
• Reduces load and traffic on the main server
• Supports video streaming, file downloads, websites, and applications
• Highly scalable and ideal for digital content providers

Our SD-WAN & Enterprise Firewall service combines software-defined networking technology with advanced enterprise-grade firewall systems to deliver secure and efficient inter-branch connectivity. SD-WAN enables centralized and dynamic network management, while the Enterprise Firewall ensures comprehensive protection for both inbound and outbound data traffic.

Key advantages of SD-WAN & Enterprise Firewall:
• Centralized and flexible network management
• Automatic path optimization for connectivity
• Enterprise-level data protection through firewall
• High scalability for multi-branch and remote office environments

Our End Point Business Security service protects end-user devices (laptops, desktops, and mobile devices) from malware, ransomware, and other cyber threats. This solution is essential for safeguarding company data integrity and preventing security vulnerabilities at the user level.

Key advantages of End Point Business Security:
• Real-time protection against malware and cyber threats
• Centralized monitoring and device security policy control
• Ideal for hybrid and remote work environments
• Supports cross-platform operating systems and devices

Through strategic partnerships, PC24Telin offers colocation services at several trusted data center locations, including:

  • Cyber Data Center International (CDCI)
  • NeucentrIX (available in 14 cities across Indonesia)
  • Sigma Data Center
  • IndoKeppel Data Center
  • GTN Data Center
  • DCI Data Center
  • Faasri Data Center
  • And various other data center locations tailored to customer needs

 

Our colocation service supports a wide range of needs, from hosting network equipment and storing critical data to providing direct connectivity to public and private networks. Each facility is equipped with physical security systems, power protection, cooling systems, and 24/7 professional technical support.

Key advantages of Data Center Colocation:
• Flexible location options across Indonesia
• International-standard infrastructure with complete certifications
• High-level physical and network security
• Direct connectivity to IX, CDN, ISP, and Cloud platforms
• 24/7 monitoring and professional technical support

We develop a wide range of software solutions, from internal corporate systems to web- and mobile-based digital applications. Our services include:

  • Video Conference Systems for secure and efficient remote communication
  • CRM & SAP Development for integrated business, finance, and customer management processes
  • Learning Management Systems (LMS) for online education and training
  • Hospital Management Systems (HMS) to digitize healthcare service operations
  • Building Management Systems (BMS) for facility automation and monitoring
  • Mobile App Development for Android and iOS platforms
  • Web Development services for corporate applications, portals, and online systems
  • And many other custom systems tailored to your business needs

 

These services are designed to integrate with your existing systems or be developed from the ground up—aligned with your operational goals and digital transformation roadmap.

Key advantages of Software Development:
• Custom solutions based on specific business needs
• Modern, user-friendly interface design
• Integration support with other systems (API, database, cloud)
• Professional development team with cross-industry experience
• Full support for testing, deployment, and post-implementation maintenance

We provide the infrastructure and communication systems to support your company’s call center operations, with a variety of customizable features, including:

  • SIP Calls Solution for scalable, cost-efficient voice communication over IP protocol
  • IP PBX & Cloud PBX for internal digital phone systems hosted either on-premises or in the cloud
  • Call Masking to protect number privacy between customers and agents
  • SMS Masking & OTP for secure and professional message delivery using branded numbers
  • WA PBX & Business Solution for integrating business communication through WhatsApp
  • AI Chatbot Assistant for automated, interactive responses at scale
  • Omni Channel to unify various communication platforms (phone, WhatsApp, email, social media) into a single centralized system

 

Our solutions empower companies to deliver consistent and personalized customer experiences across multiple channels, while improving operational efficiency and reporting.

Key advantages of Call Center & Customer Engagement:
• Flexible systems that integrate with CRM or other platforms
• Ready-to-deploy infrastructure, locally or cloud-based
• Multi-channel support: voice, SMS, WhatsApp, email, chatbot
• Maintains privacy and security of customer interactions
• Ideal for customer service, sales support, helpdesk, and business notifications